Privacy Policy

Last Updated: November 30, 2025

1. Introduction

Western Crating International Ltd. ("WCI", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and business address
• Business Information: Company name, project details, and shipping requirements
• Usage Data: Information about how you interact with our website
• Communication Records: Correspondence, quote requests, and customer service interactions

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process quote requests and communicate with you about our services
• Send you important information about your projects and shipments
• Respond to your inquiries and provide customer support
• Comply with legal obligations and industry regulations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third parties who assist us in operating our business (e.g., shipping carriers, payment processors)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger, sale of company assets, or acquisition

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal obligations)
• Opt-out of marketing communications
• Lodge a complaint with a supervisory authority

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: